Do I need an account to place an order?
An email address is all you need to start the order process. We recommend that you register for a Noblemars account so that you can track your order, for easier check out in the future and more ways to unlock exciting perks!
Product authenticity & condition
Noblemars guarantees the authenticity of every product we sell. Certain items may also include the designer's own proof of authenticity, such as an authenticity card, dust bag, etc.
All items are brand new.
Can I pre-order an sold out item or items that's not on the website?
Yes, if you see something you like and it's sold out on our website or even simply wanted to save for something you like in the retail stores. You could submit a request at firstname.lastname@example.org and we will try our best to locate the item for you. If we are able to order it, we will send an email back with a price quote and the following procedures.
What payment methods Noblemars accept?
How do I know Noblemars received my order?
Once we have received your order, you will receive an email confirming your order. Please note this does not guarantee the merchandise is available.
How much will shipping cost?
Shipping cost will be calculated at the checkout page base on your destination.
How long does it take and how to track the status of my order?
Typically 3-5 business days for domestic orders (US) and 7-10 days for international orders, although it might be longer due to location. Once we have shipped your order, you will receive an email update with shipping details and a USPS tracking number. You may follow the link in the email or log into your account to check the estimated arrival of your order.
How long does it take to process Noblemars site credit?
Once your return package is received at our warehouse, an email advising that your site credit is in process will be sent.
*All sales are final for all pre-order and international orders.
Can I cancel my order?
You can cancel your order for a full refund anytime before your order is shipped by emailing us at email@example.com
Is my personal information kept private?
When will new items be released?
New items will be uploaded to the New Arrivals! tab. Follow our Instagram (@noblemars_official) and Facebook (Noblemars) to preview the upcoming items.
My question is not listed here!
Oops! We thought we covered everything here ;-) Reach out to us at firstname.lastname@example.org. We will be happy to answer any questions you have.